Kaye/Bassman's Jason Johnson Quoted in Metlife Website Article, "Small Business, Big Impact: Taking a Pro-active Approach to Unplanned Absences."


Kaye/Bassman's Jason Johnson Quoted in Metlife Website Article, "Small Business, Big Impact: Taking a Pro-active Approach to Unplanned Absences."

Dallas, Texas, 8/26/2011:

In early summer, before layoffs began sweeping across Wall Street, billboard-sized photos of employees were plastered on the walls, pillars and elevator banks of Credit Suisse Group AG's offices in the United States and abroad.
The museum-quality prints, depicting workers from administrative assistants to senior executives, were emblazoned with motivational words like "Proactive" and "Partner." By mid-July, however, the photos disappeared and the Swiss banking giant began laying off 2,000 employees.
Security guards prevented employees from taking cell-phone pictures as the posters were stripped away, according to one employee who was present.
"It sent an entirely wrong message," said an employee, who was not authorized to speak publicly. "Management literally threw away that kind of money on something so trivial, while planning to cut thousands of jobs."
A bank spokeswoman declined to comment on the internal campaign or the employee's comments.
Credit Suisse's timing illustrates the unanticipated dangers of rampant job-cutting, which tend to run in cycles on Wall Street. Employee morale often plummets at a time when survivors are asked to pick up more responsibility and customer relations can suffer as service and relationships deteriorate.
What's more, layoffs inartfully constructed can come across to shareholders as Band-Aid solutions that at best temporarily cut expenses and at worst pare away reserves of talented people.
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"They finished cutting the fat and now they're into the muscle and bone," said Tim White, a managing partner who specializes in wealth management at the recruiting firm Kaye/Bassman International in Dallas.
For large companies, an unexpected leave of absence is typically a blip on the radar screen. But for small businesses, losing one or two workers, especially if they are top performers, can cause a serious productivity drain.
According to some HR experts, being unprepared for such an event is akin to not having a survival plan in place should a natural disaster strike. Small employers, in fact, can use benefits and other strategy—such as cross-training or telecommuting—to lessen the productivity losses such a scenario could produce.
Jason Johnson, managing partner at Kaye/Bassman International, a Dallas-based executive search and recruitment firm, says the first thing an employer should do, especially with smaller companies, is to acknowledge the loss.
“Just assure the remaining employees and company clients that the loss will be absorbed and life will go on,” he says.
The next step is to decide what will be done to fill this void, followed by making everyone aware of the execution of the plan. Johnson says that while this may seem obvious, it is rarely successfully put into practice when the times comes because most small firms tend to be more emotionally attached to the employee.
“That’s fine for a short time, but long-term, it will very seriously affect morale, which affects productivity, which affects future business,” he says. In terms of a proactive plan for unexpected leaves, every employer, no matter how small, must have one, Johnson says.
“We can’t do anything to prevent tornados, but we can develop and execute tornado drills,” he says. “A small business owner needs to have a plan should a top performer (or any well-liked individual) take an unexplained leave of absence for any given period of time.”
“That way, when the day comes … and it will … stability will remain in place,” he adds.

Read the full story.

About Kaye/Bassman
Founded in 1981, Kaye/Bassman has grown to become the largest single-site executive search and recruitment firm in the United States with the simple mission of impacting companies and enhancing careers by providing the finest in professional, executive, technical and scientific search. Kaye/Bassman provides strategic recruiting and executive search solutions in over 20 industry practice areas including construction recruiting, healthcare recruiting, banking executive search, energy recruitment and many more.  Next Level Recruiting Training, a recruiting training organization, Next Level Exchange, a recruiting training best practices information exchange, and Next Level Marketing Communications are also Kaye/Bassman companies.

For additional information or a sample copy, contact:
Darren McDougal
Kaye/Bassman International
(972) 931.5242
(972) 931.9683
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Source:  http://www.metlife.com/employee-benefits-resource-community/index.html#2
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