Director of Financial Aid

Director of Financial Aid at Western New Mexico University

Position: Director of Financial Aid
Location: Silver City, NM
Status: Full-time
Company: Western New Mexico University
Specialty: Financial Aid
 Salary is commensurate with qualifications and experience. A comprehensive benefits package is included.


Director of Financial Aid Job Description

The Director of Financial Aid plans, directs, supervises office of financial aid personnel, is responsible for administering all college financial aid, and evaluates operational activities of financial aid office to ensure adherence to all applicable federal, state, and institutional regulations, requirements, and standards. 

Job Duties & Responsibilities:
  • Develops and oversees the implementation of policies and procedures related to administering financial aid, scholarships, loans, and work-study programs, in compliance with federal, state, local and university policies and regulations; Serves as a resource to the university in the recruitment and retention of students throughout the institution.
  • Supervises professional and support staff, overseeing the delivery of a variety of financial aid and record retention functions to a diverse clientele, with an emphasis on quality customer services; Provides leadership for staff development and training.
  • Manages budget and ensures institutional compliance through interpretation of guidelines, rules, regulations and public laws of federal, state and other funding agencies and regulatory bodies.
  • Prepares reports and information financial aid according to requirements set forth by federal, state, institutional or private agencies.
  • Reviews all federal and state financial aid audits performed within the student services area.
  • Serves as a resource to students, staff, and local communities regarding financial aid opportunities, regulations and interpretation of laws governing financial aid programs.
  • Works closely with institutional advisors to plan, develop, and implement informational workshops to a variety of audiences to increase understanding and awareness of financial benefits to developing private scholarships, and donations designed to provide financial support to qualified candidates.
  • Manages contracts with collection and loan servicing groups to ensure adherence to contractual agreements. Directs, manages, and supervises reconciliation of fund accounting in conjunction with Business Office to ensure appropriate recording, balancing, and disbursement of accounts; participates in regular audits to ensure proper administration of all programs; Directs and supervises the preparation of all required reports; Reviews a variety of available loan packages to select most appropriate; Evaluates performance standards of staff for adherence to set objectives. 
  • Develops objectives to achieve long range goals within the WNMU budget, preparing reports as necessary. Plans and submits annual operational budget for review to Vice President for Student Affairs
  • Develops and implements department operating policies and procedures; Develops and implements departmental goals and objectives in support of overall mission of the University; Reviews, plans, and evaluates a variety of financial aid software packages in conjunction with Information Systems area.

As a key player in the Student Affairs Division, the Director works closely and collaboratively with the Director of Admissions and the University Registrar toward achieving targeted enrollment goals in a manner that augments the academic and service missions of the University.

The Director is expected to contribute to the University’s strategic planning and provide leadership on the effective application of student financial aid programs and their integration into the University’s enrollment-management model strong written, oral and interpersonal communication skills, demonstrated success in collaborating within all levels of the institution toward meeting institutional goals, and the ability to work effectively with an ethnically and culturally diverse campus community are also required. 

The successful candidate should have a strong commitment to client service and a collaborative approach to problem solving. Performs other duties as assigned.

Knowledge, Skills & Abilities:
  • Knowledge of all applicable federal, state, local, and institutional laws, regulations, and statutes governing financial aid.
  • Knowledge of the principles, practices, methods, and techniques of financial-aid.
  • Knowledge of current technologies and word processing, database, presentation and spreadsheet software, specifically Microsoft Office applications.
  • Knowledge of financial/business analysis techniques.
  • Skill preparing, monitoring, and administering budgets.
  • Skill in analyzing and interpreting financial information, recommending solutions and implementing results.
  • Skill in effective supervisory practices and techniques.
  • Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful, and progressive manner.
  • Ability to relate to a diverse population and to maintain composure when faced with difficult situations.
  • Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information.
  • Ability to establish and maintain effective working relationships with other department and divisional staff, faculty, students and the public.
  • Ability to lead team of professional and support staff personnel, delegating and having accountability staff and their performance, developing staff through training and leadership, while promoting growth, innovation, and leadership.
  • Ability to work independently while contributing to team environment.
  • Knowledge and ability to follow university policies and procedures.
Certifications/Licenses & Minimum Requirements:
  • Bachelor’s degree in business, counseling, or related field from an accredited institution of higher learning.
  • Experience equivalent to seven (7) years full time work in financial-aid with a minimum of two (2) years in supervisory position.
  • Certification on Loan Applications, Award/Disbursement of Stafford Loan, Approving, Awarding Perkins Loans, and grant and work-study programs.
  • Master’s degree in business administration, finance, education, or closely related field (preferred).
How to Apply:

Applications and nominations are now being accepted.accepted. For best consideration, please submit application materials prior to August 30, 2019. Please note that this position will remain open until filled. Kaye/Bassman International Corp. is assisting Western New Mexico University in this search. Initial screening of the applications and nominations will continue until an appointment is made. Individuals who wish to nominate a candidate should submit a letter of nomination including contact information for the nominee. Application materials should include a cover letter addressing how your experiences match the position requirements, a curriculum vitae or resume, and three (3) professional references. Submission of materials as PDF attachments is strongly encouraged.

Inquiries, nominations, and application materials should be directed to:

Trey Wright, Managing Partner
Higher Education Practice – Lead Consultant
Kaye/Bassman International Corp.
5851 Legacy Circle, Suite 500
Plano Texas 75024
Phone: 972-265-5338/ Fax: 972-931-9683
Email: [email protected]  
Email: [email protected]

***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.