Assistant Director of Financial Aid (Operations)

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Job ID: EB-6840730639
Job Title: Assistant Director of Financial Aid (Operations)
Location: Ann Arbor, MI

Assistant Director of Financial Aid (Operations)
Washtenaw Community College – Ann Arbor, MI

Are you interested in applying your skills and experience to help students obtain an accessible college education through financial aid support? Are you looking for a rewarding and challenging opportunity that provides a hybrid work schedule, employee tuition benefits, and a comprehensive benefits package? The Office of Financial Aid at Washtenaw Community College (WCC) invites nominations and applications for the full-time position of Assistant Director, Financial Aid (Operations) in Ann Arbor, Michigan. Apply now to join our team!

Washtenaw Community College, a public institution and nationally recognized community college in Ann Arbor, MI, has a rich history of achievement and growth. Through decades of change and expansion, WCC continues its proud legacy as a transformative educational force in the community, region, and beyond.

The Assistant Director, Financial Aid (Operations) is responsible for assisting in the management and implementation of all aspects of the application, awarding, delivery, and reconciliation of Federal, State, Private and Institutional financial aid programs at WCC. This position is responsible for management of customer service and technical support of the Financial Aid Office and will be based on campus in the Department of Student and Academic Services. The ADFA will report to the Executive Director of Financial Aid. Additionally, this position has direct supervision over Financial Aid independent staff.

The new ADFA team member will join a dedicated and inspired learning community and capitalize on the momentum of WCC’s president, Dr. Rose B. Bellanca, and her strong leadership team, guided by WCC’s strategic mission, values, and vision. The ADFA will collaborate with an outstanding team who has tremendous bench strength in all areas of financial aid support and programming.

Position Highlights:
  • WCC Financial Overview: General Fund Budget of $129 million, net assets of $64 million; total assets of $233 million; and an endowment (held with the Washtenaw Community College Foundation) of $29 million.
  • Located in one of the most educated cities in country, WCC offers affordable tuition rates, high-quality classes, smaller class sizes, top-notch instructors, academic support services, and more than 137 aid-eligible degree programs and certificates (including 50 fully online courses).
  • WCC has one of the lowest tuition rates in the state and country (avg. savings of more than $25,000/semester).
  • WCC has an annual enrollment of more than 20,000 students with international students representing 100+ countries. WCC grants certificates and degrees to over 2,600 students annually.
  • A rich benefits package is available, including medical, dental, vision and life insurance, and tuition remission.
Awarded Scholarships, Grants, and Financial Aid:
  • Over $34,930,677 in grant/scholarship aid was awarded to undergraduate students in 2022-23.
  • Financial Aid – 43%; Institutional aid – 9%; Pell/other federal grants – 38%; State/local grants – 11%.
Average annual in-state cost:
  • Before Aid: $16,586 After Aid: $2,995
Key Requirements for the Position:
  • Bachelor’s degree in related area.
  • Minimum three (3) years of progressive work experience in Financial Aid.
  • Equivalent of two (2) years (minimum) supervisory experience.
  • Experience working with Ellucian Banner or other student information systems.
  • Demonstrated knowledge of all Federal and State financial aid regulations.
Living in Ann Arbor, MI:
  • A top destination in the country: Ann Arbor, Michigan, is consistently ranked among America’s top college cities. It’s a great place to live and work!
  • Ann Arbor is….
    • A 20-Minute Town
    • Pedestrian & Bike-Friendly
    • A City with Excellent Public Schools & Libraries
    • Arts & Music Cultural City with Local Events & Festivals Year-Round
    • An Urban Oasis
    • A Beautiful Green City Sprawling with Parks & Recreation and Scenic Trails
    • A Resilient Economy with Big-City Attractions.
Application Process + Instructions:

WCC requests applicants to apply via ADFA Application Link: For immediate consideration, applicants must apply with 1) a current resume, 2) a cover letter, and 3) an unofficial transcript(s) by January 31, 2024. All applications and inquiries must be emailed to Trey Wright and Heather Fubelli with Kaye/Bassman:

Contact Information:
Trey Wright
Managing Partner & Practice Leader
Kaye/Bassman International Corp.
Phone: (972) 265-5338 – Direct
Email: /

Heather Fubelli
Search Consultant
Kaye/Bassman International Corp.
Phone: (972) 265-5348 – Direct
Email: /

WCC has partnered with Kaye/Bassman to provide executive search services for the Assistant Director of Financial Aid position(s) at WCC. WCC is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply.